Sai Som Group ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when using the Sai Som Group mobile application or website.
This Privacy Policy explains what information we collect, why we collect it, how it is used, and the choices available to you.
1. Information We Collect
When you submit an enquiry, request information about a project, or book a site visit, we may collect information that you voluntarily provide, including:
- Name
- Phone number
- Email address
- Enquiry or message details
- Property or project of interest
- Preferred site visit date
- Preferred site visit time
We may also maintain administrative information related to an enquiry, such as its source, submission time, and enquiry or site-visit status.
2. How We Use Your Information
Information provided by you may be used to:
- Respond to your property enquiries.
- Provide information about projects and properties.
- Arrange and manage requested site visits.
- Contact you regarding an enquiry you have submitted.
- Maintain customer and enquiry records.
- Provide customer support and improve our services.
3. Firebase and Service Providers
Sai Som Group uses Firebase services provided by Google for certain application and website functions, including storing and managing enquiry and site-visit information.
Information processed through these services may be handled by the relevant service provider in accordance with its own privacy and security practices.
4. Sharing of Information
We do not sell or rent your personal information.
Information may be shared only when reasonably necessary to operate our services, process your enquiry, manage a requested site visit, work with service providers that support our technology, comply with applicable laws, or protect our legal rights.
5. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining business records, providing services, and complying with applicable legal or regulatory requirements.
6. Data Security
We take reasonable administrative and technical measures to protect the information submitted through our website and mobile application. However, no electronic storage or internet transmission system can be guaranteed to be completely secure.
7. External Links and Services
The Sai Som Group application or website may contain links to external websites, social media platforms, maps, videos, or other third-party services.
We are not responsible for the privacy practices of third-party websites or services. Users should review the privacy policies of those services before providing personal information to them.
8. Children's Privacy
Our services are intended for people seeking real estate and property information and are not specifically directed toward children. We do not knowingly seek to collect personal information from children for the purpose of providing our real estate services.
9. Your Choices and Requests
You may contact us if you wish to ask about the personal information you have submitted, request correction of inaccurate information, or request deletion of information, subject to applicable legal and business record requirements.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Any updated version will be published on this page with a revised "Last updated" date.
11. Contact Us
If you have questions, concerns, or privacy-related requests, please contact:
Sai Som Group
Email:
sales@saisomgroup.com